Troubleshooting

Step on MODE.

HX Effects is the effects half of the platform by design. If you wanted amp models, that is an HX Stomp.

USB carries editing, firmware and control messages only.

The loops can run at instrument or line level. Set them to match what you have put in them, in Global Settings > Ins/Outs.

Touching a switch selects its effect for editing without switching it. Nothing is wrong.

There are two cable-tie hooks on the rear for exactly this. Loop the cable through one.

Instrument level into a mixer, or line level into the front of an amp, sounds wrong in a way that is easy to mistake for a bad amp model. One menu, thirty seconds.

Cab on into anything full-range; cab off into anything that ends in a real guitar speaker. A cab into a real cab is two speakers stacked, and no cab into a PA is an amp with no speaker at all.

When you are feeding a single amp, speaker or mixer channel, connect only the LEFT/MONO jack. That jack sums the signal; the RIGHT jack carries the right side alone, so a stereo preset loses everything panned left.

A stereo version of an effect uses about twice the DSP of the mono one, and a dual cab about twice a single. Mono anything that does not need to be stereo — usually everything before the amp.

From firmware 3.50 the IR-based Cab and IR blocks use significantly less DSP than the original Legacy Cab blocks. Swapping a Legacy cab is often the single biggest saving available.

Several categories include Simple blocks that do the same job for less. And instead of two Amp+Cab pairs, try one Amp into a Cab > Dual — mixing two cabs gets you a lot of the variation for a fraction of the cost.

Global Settings > Preferences > Snapshot Edits decides this. Recall (the default) keeps your changes as you left them. Discard returns the snapshot to its last-saved state — which is the behaviour you want live, and the behaviour that eats your work while you are building. Hold BYPASS and press SAVE to flip it at any time; the camera icon on the Home screen is grey for Recall and red for Discard.

That is exactly what an unedited snapshot does — it carries the state you arrived with. It only becomes its own thing the moment you change something in it. Nothing is broken; you have simply not written it yet.

Saving a preset stores all of its snapshots and remembers which one you were on. If a song should always start on the intro sound, select that snapshot and then save — the choice is made at save time, not at load time.

Trails Off mutes repeats and decays the moment the block is bypassed. Trails On lets them ring out naturally, through a bypass and through a snapshot change. It is set per block, so one delay left wrong is enough to make a whole rig feel abrupt.